FAQ

Althea Couture is your ultimate destination for fashion with a flair. We offer a curated collection of clothing inspired by the latest trends, allowing you to express your unique style and confidence.

We are an online store based in Queens, New York.

You can reach us at (929) 538-7803 or via email at [email protected].

To place an order, simply browse our website at Shop, select the items you love, add them to your cart, and proceed to checkout.

Yes, you can track your order by visiting our order tracking page at Order Tracking. Enter your order number and email to get real-time updates.

You can view your order history by logging into your account at Orders. Here, you’ll find a record of all your past orders.

We offer the following shipping options:

• Expedited Shipping (1-3 days) starting at $25.00+
• Standard Shipping (3-5 days) starting at $15.00+
• Economy Shipping (5-7 days) starting at $8.00+

Yes, we ship to serve customers worldwide. Please view the rates at the checkout.

We accept returns within 10 days of receiving your order, provided the item is in acceptable condition. Please note that no refunds are offered; we only offer exchanges.

Unfortunately, we do not offer exchanges on sale items. Sale items are final and cannot be exchanged.

To initiate a return or exchange, please contact our customer service at [email protected] with your order details. We will provide you with further instructions on the process.

You can access your account by visiting My Account. Log in with your credentials to manage your orders and personal information.

If you need to reset your password, you can do so by visiting Reset Password. Follow the instructions to create a new password.